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Step 2 - Developing a Backup Schedule

Now that we have determined what needs to be backed up and why it is so important to do so, it is time to design a strategy for how we back up our data. The first step in this process is developing a schedule. To do so we must answer a few questions.

How often should my files be backed up?

Very few offices are suffering from backing up too often and most don't back up often enough. As a rule, files should be backed up whenever they change. This way, whenever recovery is necessary, no important data is lost due to a gap in the backup schedule. So the question really is . . . how often does my data change. Lets look at our list again and ad another column that contains this information.

Here's our sample company. We are adding one more file type to illustrate a point.
  • Quickbooks Files - Daily
  • Sales Database - Daily
  • Active Directory - Monthly
  • Customer Data - Weekly
  • Personal Documents - Weekly
  • Emails - Daily
  • IE Favorites - Every minute when I first discovered how useful it was but now . . . not at all.
Now, that is a pretty useful list, but we are going to attach one more piece of information to help us decide our backup frequency. Using the same list we are going to add a column that tells us how often a given file needs to be recovered. We will rate them as rarely (only in the case of a drive failure), occasionally (human error sometimes requires a return to an earlier version) or often (heavily used files that need regular recovery due to human error).

Sample company . . . show us how its done.
  • Quickbooks Files - occasionally
  • Active Directory - rarely
  • Sales Database - often
  • Customer Data - occasionally
  • Personal Documents - occasionally
  • Emails - rarely
  • IE Favorites - rarely
Alright, now we should have enough information to decide on a backup frequency. For most users the first list probably gives you a good idea of how often certain files should be backed up. For example, Quickbooks files should probably be backed up every day while the active directory might only need backing up once a month.

The second list comes into play when we see the word "often" show up next to a file type. In our sample company the sales database has "often" next to it. This may be because the company has a few sales people that are good at selling but bad with computers. As a result they are constantly making mistakes that require file recovery to correct. So, our sample company might decide that, while daily backup might technically be sufficient for the sales database, two or even three times a day will provide them with more restorable versions and result in less manual repair in the wake of the blundering sales team.

So, our sample company's backup frequency will look something like this.
  • Quickbooks Files - once a day
  • Active Directory - once a month
  • Sales Database - twice a day
  • Customer Data - once a week
  • Personal Documents - once a week
  • Emails - daily
  • IE Favorites - once a month
So now we know how frequently we have to back up each of our important file types. Let's move on.

When should these backup jobs take place?

Backing up large files takes resources. Your server, like yourself, can only process so much information at once. In the same way that it is usually ill advised for a student to study for a test while attending a lecture on a completely different subject, your server will probably back up your information better if it isn't otherwise occupied.

Backing up can also take a significant amount of time if we are dealing with large files (or a large number of small ones). Backup Jobs should be set up to account for these time requirements. If you hire an exterminator to fumigate your house while your on vacation you probably want to schedule a long enough trip to allow the toxins to dissipate. The same goes for your backup. Give your program plenty of time to do its work.

With those two things in mind, let's look at our sample company and see how they might decide to schedule their backup jobs around their other server uses. To do this we have to answer a few more questions.

What are the company's hours of operation?
Our sample company works 9-5 (I know, who does that anymore, but bear with me . . . its a sample). This means that ideally backups will take place between 5 p.m and 9 a.m. The earlier our sample company can start these backups, taking into account all those great employees who want to stay a little late, the better. This will give the job time to complete before those same employees decide to come in a little early.

But wait, exclaim the very attentive among you, what about that one job that the sample company wants to run twice a day? That is, of course a tougher question. This job would need to run during the day to serve its purpose (making sure that the maximum lost data is a half a day), but the program is in use during the day and that usage makes the backup less reliable. To solve this we must ask another question.

Can a time be scheduled during the day when the program is not in use?
Fortunately for our sample company the answer is yes. By requiring all the sales staff to take the same lunch break they are able to automatically back up the sales database during the lunch hour. In this way the mornings data is secured and work is not severely interrupted.

Those unable to set a schedule like that may need to simply institute a short, set, down time to back up the changed files from the morning. This 10-15 minute period of inactivity will probably pay for itself in shortened file recovery times. If it doesn't, you probably don't need to schedule a backup during the day.

How long should file versions be stored?

Alright, so we have these backups of our files. A new version is created each time we back up, but now, what do we do with them? How long do we keep them around?

Ideally, you should keep your files forever, or at least until you are absolutely sure you don't need them any more. Hard drive space is becoming a less and less expensive commodity as drives get bigger and costs come down. The amount of money spent to purchase one or several 500GB drives can easily be justified by the potential savings if a restore is needed in the future.

If you can save all your files indefinitely, you can easily revisit a version saved a year ago and restore it. And they say you can't go back in time to fix your mistakes.

Companies subject to HIPPA or other regulatory requirements should review those carefully to assure compliance with their backup file storage and purging (file deletion) plans.


Finalizing our backup schedule.

There are several different types of backup which we will describe in more detail later. For now it is enough to understand that a full backup saves copies of every piece of data in the folders you have set to be backed up. The differential backup, on the other hand, only backs up those files that have changed since the last backup job. Again, don't worry, all will be explained in Step 3 in the What type of backup should I use? section. This little bit of information is simply so we can look at our sample company's backup schedule.

Sample Company Backup Schedule:

Full Backup runs once a month.

Nightly Differential
  • Quickbooks Files
  • Sales Database
  • Emails
Mid-day Differential
  • Sales Database
Weekly Differential
  • Personal Documents
  • Customer Data
  • Active Directory
  • IE Favorites
As you can see our sample company has four different scheduled backup jobs (full, nightly, mid-day and weekly). Those items that only need a monthly backup are still backed up weekly because our sample company is unconcerned about weekend downtime. The goal is to back up everything as often as you can without interrupting important computer usage. The sample company accomplishes this goal through four jobs, but you could possibly do it in as few as two. Ideally a company with a reasonably small amount of changing data could run a full backup once a month and a differential for all their files once a day. However, larger files and/or many changing files might make such a plan unfeasible.

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