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All technical support is handled by engineers that have the access,
authority and expertise to solve your issue. There are NO first level
techs and no auto-responders or ticketing systems. You will always
deal with a real live human immediately.
The quickest way to the answers you need is to send us a support
request. There is no waiting on hold and no getting bounced from
one support tech to another. Just tell us a bit about your problem
and we’ll have the right person call you as soon as possible.
Support Request:
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Live chat with the ION Guy.
Ask questions. Answer questions. Be a part of ION's ongoing improvements and upgrades by sharing your experience and expertise.
Some questions show up again and again and we have done our best to answer those questions in our FAQ. Take a look and if your question isn't there, let us know.
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