Frequently Asked Questions
Why not use cleats made for other sports?
Soccer, lacrosse, and football cleats are all frequently used by ultimate athletes; however, our cleats are made specifically for Ultimate. They were designed by Ultimate players, which translates to lighter, more comfortable, durable cleats. The cleat pattern is built for lateral movement and explosive bids in ways that other cleats fall short. We make Women’s shoe sizes as well as Men’s sizes, as we know one size does not fit all!
What surface are these cleats designed for?
We designed our cleats with an aggressive and effective stud pattern to be the best cleats for ultimate on grass fields, regardless of weather conditions while playing. While our cleats may still be used on other surfaces effectively (not indoor fields), please be wary of possible extra damage caused by artificial surfaces.
How can I take proper care of my cleats?
Our removable insoles were developed with comfort and support in mind, and to stay effective they must be allowed to dry naturally. Please remove your inserts after every use of your cleats, even on dry days, and allow both the insoles and your cleats to dry. If your cleats are wet or muddy, make sure to scrape off the mud and place newspaper inside of them, after removing the insoles, for optimal drying.
What materials are used for the cleat construction?
The outside upper part of our cleat is made of antibacterial, anti-mold, microfiber leather. Microfiber leather has better a appearance and durability than leather, as well as better stretch and recovery. Micro-fiber is considered the Green Product of the 21st century. The outsole or bottom of the cleat is made from Thermo Polyurethane (TPU), which is a very durable product that is extremely resistant to wearing.
What is the return policy?
We provide free returns within 15 days of delivery (longer during the holiday season - for orders placed between Thanksgiving and New Years) l for items in unused condition in the original packaging. This includes a return shipping reimbursement up to the original shipping charges for the order or up to $20 USD per order (whatever the lowest amount is) and a full refund for the item price paid without a restocking fee. There are no refunds on original shipping. You can see our official refund policy here.